Shipping policy

Shipping Policy

Thank you for shopping with Zaravena. We are committed to providing a smooth and reliable shopping experience.

Shipping Destination

At this time, Zaravena ships orders to customers within the United States.

Shipping Cost

We currently offer FREE standard shipping on all eligible orders within the United States.

There is no minimum order value required to receive free shipping unless otherwise stated on the product page or during a special promotion.

Order Processing

Orders are processed after payment has been successfully confirmed.

Processing times may vary depending on the product, order volume, weekends, holidays, and our fulfillment partners.

Once your order has been processed and shipped, you may receive a shipping confirmation email with tracking information when available.

Delivery Times

Delivery times vary depending on the product, shipping destination, carrier, and fulfillment location.

Any delivery estimate provided on our website, product page, checkout, or order confirmation is an estimate only and is not guaranteed.

We are not responsible for delays caused by shipping carriers, weather conditions, customs procedures, incorrect delivery information, or other circumstances outside our reasonable control.

Tracking Your Order

When tracking information is available, it will be sent to the email address provided during checkout.

Please allow some time for the carrier's tracking system to update after receiving your tracking number.

You can also visit our Track Your Order page for additional order tracking information.

Incorrect Shipping Address

Customers are responsible for providing accurate and complete shipping information when placing an order.

If you notice an error in your shipping address, please contact us as soon as possible at:

support@zaravena.com

We cannot guarantee that an address can be changed after an order has entered processing or has already been shipped.

Zaravena is not responsible for orders delivered to an incorrect address provided by the customer.

Multiple Packages

In some cases, products from the same order may be shipped separately.

If this occurs, you may receive more than one package or tracking number.

Lost, Delayed, or Damaged Packages

If your order appears to be significantly delayed, lost, or arrives damaged, please contact us at:

support@zaravena.com

We may ask for your order number, tracking information, photographs, or other relevant details so we can investigate the issue and determine the appropriate solution.