Refund policy
Return and Refund Policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unused, unworn where applicable, with tags if provided, and in its original packaging.
You’ll also need the receipt or proof of purchase.
To start a return, please contact us at:
If your return is accepted, we will provide you with return instructions and the appropriate return address.
Items sent back to us without first requesting a return will not be accepted.
Please do not return any item to the sender address shown on the original package unless we specifically instruct you to do so.
You can always contact us with any return questions at:
Damages and Issues
Please inspect your order upon receiving it and contact us as soon as possible if:
- The item is defective.
- The item is damaged.
- You receive the wrong item.
We will review the issue and work with you to provide an appropriate resolution.
When contacting us about a damaged, defective, or incorrect item, we may ask you to provide photos or other information to help us review your request.
Exceptions / Non-Returnable Items
Certain types of items cannot be returned, including:
- Perishable goods such as food, flowers, or plants.
- Custom or personalized products.
- Certain personal care goods.
- Hazardous materials.
- Flammable liquids or gases.
- Gift cards.
- Items specifically marked as Final Sale.
Please contact us if you have any questions or concerns about whether your specific item is eligible for return.
Exchanges
The fastest way to ensure you receive the item you want is to return the item you currently have.
Once the return is accepted, you may place a separate order for the new item.
Refunds
We will notify you once we have received and inspected your return and let you know whether your refund has been approved.
If approved, the refund will be issued automatically to your original payment method within 10 business days.
Please remember that your bank, credit card company, PayPal, or payment provider may require additional time to process and post the refund to your account.
If more than 15 business days have passed since we approved your refund and you have not received it, please contact us at: